You can buy hosting services from Koala Hosting confidently.

Developed and maintained by Web Hosting Stuff, The Hosting Code of Ethics™ promotes service excellence by encouraging participating hosting companies like Koala Hosting to adopt strict best practices in their business conduct.

Koala Hosting agrees to abide by the following Code of Ethics in their business conduct:

	To provide accurate and up-to-date hosting product information
	To provide helpful solutions to sales and support requests
	To honor the money-back guarantee period specified on their site
	To provide clear and proper billing
	To provide Secure Sockets Layer (SSL) encryption during payment transactions
	To resolve customer disputes promptly and professionally
	To pro-actively monitor services to ensure maximum server performance and uptime
	To safeguard customer privacy by not sharing, renting or selling client information

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As a participant in The Hosting Code of Ethics™ Program, Koala Hosting agrees to resolve disputes with customers promptly and professionally - in accordance with the best practices outlined in this Code.

In the event that you consider Koala Hosting to have violated this Code of Ethics in their business conduct with you, you may post a review of your experience on our site.

Koala Hosting is expected to respond to your review and resolve the alleged violation promptly - failing which we may review and/or revoke their Hosting Code of Ethics™ participation.

Disclaimer: Your use of this Hosting Code of Ethics™ Program and the relevant seal(s) are bound by our Terms of Use. If you find a participating hosting company in violation of this Code, please contact us.